No ambiguous day rates, no junior technicians billing as seniors, no scope creep buried in small print. Every engagement starts with a clear understanding of what you're getting and what it costs.
nDSG readiness assessment, Microsoft data residency configuration, CLOUD Act exposure assessment, and a written documentation package for legal teams or auditors. From CHF 2,400.
Full Microsoft Copilot rollout for your organisation — readiness assessment, governance framework, pilot rollout, and half-day training workshop for your team. From CHF 3,000.
Review of your Microsoft 365 security configuration against Microsoft's recommended baselines — Conditional Access, MFA, Defender settings, privileged access. Findings report with prioritised recommendations. From CHF 900.
Scoped on a project basis. Examples: internal knowledge base assistants, document processing automation, compliance dashboards, Swiss QR Bill integration. Contact for scope and quote.
Assessment of your current infrastructure and a clear recommendation on whether to use Microsoft Azure, Exoscale, SafeSwissCloud, or a combination — with migration planning and execution support. From CHF 1,200.
Full setup of Swiss-hosted website or WordPress on Novatrend infrastructure — domain, DNS, SSL, email, backups configured and documented. From CHF 200 one-off, plus monthly hosting from CHF 15/mo.
Modern device management setup for your organisation — Intune device policies, Autopilot zero-touch deployment, compliance policies, and app deployment. Quoted per scope after discovery call.
Many Swiss SMBs have no documented IT infrastructure. I build a clear, maintainable record of your systems, configurations, and procedures — essential for audits, insurance, and continuity. From CHF 800.
Microsoft licences invoiced in Swiss Francs with a proper Swiss MWST invoice — no currency conversion surprises, no US dollar billing.
Licensing questions, tenant issues, licence changes — handled directly by me, not through Microsoft's support queue. Same-day response for retainer clients.
Add, remove, and change licences as your team grows or changes. I handle the admin and ensure you're never paying for licences you don't need.
Yes — most of my work is done remotely. For on-site visits I cover Canton Zurich and neighbouring cantons without travel charges. For other locations I charge travel at cost.
Yes, English is my first language. I also work in German for clients who prefer it, though my German is functional rather than native.
Three months. This gives enough time to learn your environment and deliver meaningful value. After three months you can continue month-to-month or adjust the scope.
They roll over to the following month. Unused hours accumulate for up to three months, then expire. I'll flag if you're consistently using far more or less than your included hours.
Retainer clients get a same-business-day response guarantee. For ad-hoc support, I typically respond within a few hours during business hours.
Absolutely — this is a common arrangement. I complement in-house IT with specialist skills or capacity they don't have, rather than replacing what's already working.
The first 30 minutes is free. I'll listen to what you need and tell you honestly what makes sense.